Support

Email [email protected]. A real person answers, usually within one business day (US Central time).

To get the fastest answer, include

• What you expected and what happened
• The Sync message on the affected row, if any
• A screenshot of the sidebar or the row, with anything private hidden

Please don't send us your spreadsheet or share it with us unless we ask. A description and screenshot are almost always enough.

Billing

For receipts, refunds and cancellations, visit paddle.net (our reseller and Merchant of Record) or email us and we'll sort it out.

Before you write

The list of sync messages explains most skipped rows in one line.